Our Philosophy

Our Philosophy

Our goal is to provide exceptional, ethical, organic and natural cosmetic and skin care products to Customers across the United Kingdom, Europe, the Americas and China and Japan. We go to great lengths to ensure that our exceptional products are matched by service of an equally high standard, our UK based call centres attending to all calls immediately and ensuring you a 12 hour time frame for problem resolution. The Beauty Bazaar has acquired the sole right to sell certain luxury brands online in the United Kingdom, affording our customers the only opportunity to purchase these ranges outside of selected London Retailers. These exclusive brands ensure our customers a truly unique online shopping experience.

At the Beauty Bazaar we train our Call centre operators and sales assistants to be completely versed in all our products and knowledgeable on a range of organic and natural subjects to ensure you receive the best service possible. Call us anytime and you will be pleasantly surprised at the friendly, well informed service we offer. And, if we cant help, quite often we will go that extra mile to find out for you.

Whatever you should choose to purchase from us is covered by our full money back guarantee and we will gladly exchange, replace or refund items, subject to the terms described on our Returns page.

Customers Top Ten reasons for shopping with us

ORGANIC

We only sell products made with certified organic ingredients wherever possible. Organics are better for your skin & the environment.


OUR PRODUCTS

Because we only sell products that we have evaluated and have passed our stringent selection criteria - you get only the purest and most effective skincare the world has to offer:


OUR SERVICE

In our most recent client survey, our clients rated our service 4.6/5.0 with 5 being "excellent", 4 being "very good" and 3 being "good".* *Based on our most recent annual client survey conducted in September 2006.


OUR GUARANTEE

Unlike most beauty retailers, we guarantee every product or your money back. If you react to any Beauty Bazaar product or are unhappy with its performance, let us know within 30 days, and we can arrange a refund or exchange. Your satisfaction is our #1 priority.


FREE SAMPLES

We give 2-5 free samples with every order, that way you get to sample our products first hand.


EXPERTS IN OUR FIELD

We are experts in organic and natural beauty products. Our team uses and evaluates every product we carry for effectiveness and quality. If you need help just call us at 0800 027 3805, and we'll be happy to help.


INGREDIENT SOURCES

All our products are plant and/or mineral based, 100% natural, and free of synthetic chemicals, preservatives, fragrances, and colours, and not tested on animals. Most products are free from animal ingredients with the exception of a few products containing milk, lactose, propolis, royal jelly, bee pollen, beeswax, honey, lanolin and/or lanolin alcohol - all of which are derived naturally without harming the animal. A few Sante and Logona cosmetics contain hydrolyzed silks and carmine which are derived from insects. Unfortunately, obtaining silk powder and carmine is not possible without harm to the insect. Sante and Logona have chosen these ingredients specifically for their unique properties.


COMPLETE INGREDIENT LISTS

We disclose all ingredients for every item we sell. All ingredients are posted with complete INCI listings, nothing hidden..


SHIPPING

Shipping is free in the United Kingdom on all orders over £80. We also ship to over 30 countries around the world.


PEACE OF MIND

We protect your privacy and security whilst on our website. We are hacker-safe certified and tested daily, and we use 128-bit encryption on all pages that ask for your information. We do not sell, rent or share your information with anyone.


 


© THE BEAUTY BAZAAR 2006/7, CUSTOMER SERVICE 0800 027 3805, www.beautybazaar.co.uk