Our Philosophy
Our goal is to provide exceptional, ethical, organic
and natural cosmetic and skin care products to Customers
across the United Kingdom, Europe, the Americas and China
and Japan. We go to great lengths to ensure that our
exceptional products are matched by service of an equally
high standard, our UK based call centres attending to all
calls immediately and ensuring you a 12 hour time frame
for problem resolution. The Beauty Bazaar has acquired
the sole right to sell certain luxury brands online
in the United Kingdom, affording our customers the
only opportunity to purchase these ranges outside
of selected London Retailers. These exclusive brands
ensure our customers a truly unique online shopping
experience.
At the Beauty Bazaar we train our Call centre operators
and sales assistants to be completely versed in all our
products and knowledgeable on a range of organic and
natural subjects to ensure you receive the best service
possible. Call us anytime and you will be pleasantly
surprised at the friendly, well informed service we
offer. And, if we can’t help, quite often we will go
that extra mile to find out for you.
Whatever you should choose to purchase from us is covered
by our full money back guarantee and we will gladly
exchange, replace or refund items, subject to the
terms described on our Returns page.
Customers Top Ten reasons for shopping with us
ORGANIC
We only sell products made with certified organic ingredients
wherever possible. Organics are better for your
skin & the environment.
OUR PRODUCTS
Because we only sell products that we have evaluated and
have passed our stringent selection criteria - you get
only the purest and most effective skincare and organic
cosmetics the world has to offer:
OUR SERVICE
In our most recent client survey, our clients rated our
service 4.6/5.0 with 5 being "excellent", 4 being "very good"
and 3 being "good".* *Based on our most recent annual client
survey conducted in July 2009.
OUR GUARANTEE
Unlike most beauty retailers, we guarantee every product or
your money back. If you react to any Beauty Bazaar product
or are unhappy with its performance, let us know within 30
days, and we can arrange a refund or exchange. Your
satisfaction is our #1 priority.
FREE SAMPLES
We give 2-5 free samples with every new order, that way you
get to sample our products first hand.
EXPERTS IN OUR FIELD
We are experts in organic and natural beauty products. Our
team uses and evaluates every product we carry for
effectiveness and quality. If you need help just call
us at 0800 027 3805, and we'll be happy to help.
INGREDIENT SOURCES
All our products are plant and/or mineral based, 100%
natural, and free of synthetic chemicals, preservatives,
fragrances, and colours, and not tested on animals.
Most products are free from animal ingredients with
the exception of a few products containing milk, lactose,
propolis, royal jelly, bee pollen, beeswax, honey,
lanolin and/or lanolin alcohol - all of which are
derived naturally without harming the animal. A few
Sante and Logona cosmetics contain hydrolyzed silks
and carmine which are derived from insects. Unfortunately,
obtaining silk powder and carmine is not possible without
harm to the insect. Sante and Logona have chosen these
ingredients specifically for their unique properties.
COMPLETE INGREDIENT LISTS
We disclose all ingredients for every item we sell. All
ingredients are posted with complete INCI listings, nothing
hidden.
SHIPPING
Shipping is free in the United Kingdom on all orders over
£50. We also ship to over 30 countries around the world.
We do recommend that our UK customers opt for Special
delivery on all order over £50 to ensure your goods arrive
safe and sound, especially our London based customers.
PEACE OF MIND
We protect your privacy and security whilst on our
website. We are hacker-safe certified and tested
daily, and we use 128-bit encryption on all pages that
ask for your information. We do not sell, rent or share
your information with anyone, ever.
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