Our Philosophy
Our goal is to provide exceptional, ethical, organic and natural cosmetic and skin care products to Customers across the United Kingdom, Europe, the Americas and
China and Japan.
We go to great lengths to ensure that our exceptional products are matched by service of an
equally high standard, our UK based call centres attending to all calls immediately
and ensuring you a 12 hour time frame for problem resolution.
The Beauty Bazaar has acquired the sole right to sell certain luxury brands online in the United Kingdom, affording our customers the only opportunity to purchase these ranges outside of selected London
Retailers. These exclusive brands ensure our customers a truly unique online shopping experience.
At the Beauty Bazaar we train our Call centre operators and sales
assistants to be completely versed in all our products and knowledgeable
on a range of organic and natural subjects to ensure you receive the
best service possible. Call us anytime and you will be pleasantly
surprised at the friendly, well informed service we offer. And, if we
cant help, quite often we will go that extra mile to find out for you.
Whatever you should choose to purchase from us is covered by our full
money back guarantee and we will gladly exchange, replace or refund
items, subject to the terms described on our Returns page.
Customers Top Ten reasons for shopping with us
ORGANICWe only sell products made with certified organic ingredients
wherever possible. Organics are better for your skin & the environment.
OUR PRODUCTSBecause we only sell products that we have evaluated and
have passed our stringent selection criteria - you get only the purest
and most effective skincare the world has to offer:
OUR SERVICEIn our most recent client survey, our clients rated our
service 4.6/5.0 with 5 being "excellent", 4 being "very good" and 3
being "good".* *Based on our most recent annual client survey conducted
in September 2006.
OUR GUARANTEEUnlike most beauty retailers, we guarantee every product
or your money back. If you react to any Beauty Bazaar product or are
unhappy with its performance, let us know within 30 days, and we can
arrange a refund or exchange. Your satisfaction is our #1 priority.
FREE SAMPLESWe give 2-5 free samples with every order, that way you
get to sample our products first hand.
EXPERTS IN OUR FIELDWe are experts in organic and natural beauty
products. Our team uses and evaluates every product we carry for
effectiveness and quality. If you need help just call us at 0800 027
3805, and we'll be happy to help.
INGREDIENT SOURCESAll our products are plant and/or mineral based,
100% natural, and free of synthetic chemicals, preservatives,
fragrances, and colours, and not tested on animals. Most products are
free from animal ingredients with the exception of a few products
containing milk, lactose, propolis, royal jelly, bee pollen, beeswax,
honey, lanolin and/or lanolin alcohol - all of which are derived
naturally without harming the animal. A few Sante and Logona cosmetics
contain hydrolyzed silks and carmine which are derived from insects.
Unfortunately, obtaining silk powder and carmine is not possible without
harm to the insect. Sante and Logona have chosen these ingredients
specifically for their unique properties.
COMPLETE INGREDIENT LISTSWe disclose all ingredients for every item we
sell. All ingredients are posted with complete INCI listings, nothing
hidden..
SHIPPINGShipping is free in the United Kingdom on all orders over £80.
We also ship to over 30 countries around the world.
PEACE OF MINDWe protect your privacy and security whilst on our
website. We are hacker-safe certified and tested daily, and we use
128-bit encryption on all pages that ask for your information. We do not
sell, rent or share your information with anyone.
|